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205 South Lincoln Ave.
Beaver Dam, WI 53916
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  • Phone: 
    (920) 887-4600


Information Regarding Sewer Backups & Frequently Asked Questions
What can I do to help prevent a sewage backup in my home?
- Avoid putting grease down your garbage disposal or household drain. It can solidify, collect debris and accumulate in the sewer line.
- Never flush disposable diapers, sanitary napkins or paper towels down the toilet. They could plug or damage your plumbing system.
- If your lateral is an older jointed pipe system, roots from large trees or shrubs could invade and break pipes. Consider having the sewer 
   line cleaned and treated on a regular basis, or consider replacing it if it continues to be a problem.
- If the lowest level of your home is below ground level, such as a basement floor drain, it may be affected in the event of a backup. One 
  way to prevent a sewage backup in a lower level is to install a "back-flow valve" on the lowest drain(s) on that level. You could also use 
  a plug to close these drains when they are not in use.
- For further information regarding backups, contact a local plumber to assist you in preventative measures.
What does the municipality do to prevent this problem?
- Every attempt is made to prevent backups in the wastewater system before they occur. Sewer lines are designed to prevent accumulation
  and stoppages.
- We have maintenance crews that are devoted to inspecting and cleaning wastewater lines throughout the City on a regular schedule.
- Degreasing chemicals are also injected into lines in areas that are prone to stoppages, such as restaurants, apartments, etc.
- Even with our maintenance schedule, backups are often beyond the City's control. Most that do occur are confined to the sewage pipeline,
   rather than backing up into a home.
Will insurance cover any damage to my home or property?
In the majority of cases, a special rider will be need to be added to your homeowner's or renter's policy to cover damages related to
sewage backups or water damage. This optional coverage is usually not expensive, but you must usually request that it be added to your
policy. Check with your insurance agent about this coverage.
As with most municipalities in the country, the City cannot assume full financial responsibility for damages resulting from sewage backups,
since most stoppages are related to conditions that are beyond the City's control. That is why it is important to confirm that you are
adequately insured if this were to happen.
How and where should I report a sewer backup?
Crews are on call 24 hours a day to assist you.
During the hours of 7:00 am to 3:30 pm, you can call the Public Works Department at (920) 887-4635
For backups outside of these hours, you can call the Police Department non-emergency at (920) 887-4612