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205 South Lincoln Ave.
Beaver Dam, WI 53916
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    (920) 887-4600

FAQs

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Who picks up my solid waste (garbage & recyclables)?
Advanced Disposal (formerly Veolia Environmental Services) is currently under contract to provide curbside collection of recyclable and non-recyclable waste (garbage) to residential units, up to and including 4 unit apartment buildings only. No service is provided for other than this residential classification. The Public Works Dept. collects yard waste, i.e. brush, leaves and garden waste for the same residential classification only. Waste regulations are posted in the "Garbage & Rubbish Collection Rules" and "Yard Waste Recycling Rules", found in the Garbage & Rubbish page of the Public Works webpage.
When is my garbage picked up if my pickup day is a holiday?
Normally, on the following week day. There are some exceptions though as Advanced Disposal (formerly Veolia Environmental Services), the City's waste collection contractor, does not observe all holidays the same as the City does, i.e. Day after Thanksgiving, Christmas Eve and New Year's Eve. Press releases are utilized to inform residents of the revised schedule, including local news paper and radio station.
Who do I contact for questions or problems related to recyclable or garbage (non-recyclables) waste collection?
For other than yard waste, call the City's Contractor first, Advanced Disposal (formerly Veolia Environmental Services), at 1-800-387-0949. If not satisfied with their response, call or email the Dept. of Public Works office. For yard waste related issues, call or email the Dept. of Public Works office.
When may I place my trash at the curb for collection?
No more than 24 hours prior to your scheduled collection day. Also, rejected violations and/or empty carts must be removed from street-side or alleys within 24 hours of the collection day.
What are the hours of the yard waste drop-off site at the Public Works Garage?
7:00 a.m. to 3:30 p.m., Monday through Friday, closed on Holidays.
Is the yard waste drop-off site ever open on Saturdays?
Yes, during announced dates in April through November, the site is open from 10:00 a.m. to 2:00 p.m. on Saturdays, closed on Holidays. Saturday hours for 2016 began on Saturday April 9th and will continue through Saturday, November 19, 2016.
Can any other waste be disposed of at the yard waste drop-off site at the City Garage?
Yes, waste engine oil, certain approved rough metal items, minor amounts of concrete chunks and other small amounts of unwanted yard generated materials, subject to approval by site attendant. NO garbage,appliances containing refrigerants or microwaves are accepted.
Is there any time when other waste can be disposed of at the Public Works Garage?
Yes, on the first Wednesday of every month from 4:00 to 7:00 p.m. and the third Saturday of every month, from 8:00 a.m. to 12:00 noon, City Residents only can dispose of excess garbage and "bulk waste" as described in the Garbage & Rubbish Collection Rules. A truck which is manned by an Advanced Disposal (formerly Veolia) employee is parked at the south end of Myrtle Rd. for this service. This opportunity to dispose of excess garbage that will not fit in your Advanced (Veolia) cart for the weekly pickup and to dispose of bulk items is provided in addition to the two curbside bulk collections provided on your first garbage pickup day of May and October each year.
Can anyone utilize the drop-off site?
No, the site is available to City Residents only. No waste of any kind is accepted from outside the City limits, including the Town of Beaver Dam. Users should be prepared to show proof of residency upon request. Also, no waste is accepted from Contractor activity.
Which day is my brush collected street-side?
During the months of April through November only, curbside brush chipping is performed on each residents first waste collection day of the month only. Exceptions are made if residents experience storm related tree damage. Call or email the Public Works office for special instructions if this occurs.
When are leaves collected street-side?
Leaf collection begins at an announced date in October and continues through an announced date in late November. There is no Spring leaf collection.
Does leaf collection follow regular daily waste collection routes?
No. It is impossible to keep up with scheduled waste collection routes due to volume of leaves. Collection begins on one side of the City and sweeps across to the other side in a never ending cycle, once collection begins. The starting point depends on the volume of leaves present.
Where should I place my garbage and recycling carts for collection?
Carts should be placed at the edge of the tree border area, not in the street. Carts must face the street, as indicated by the arrow on the cart. Carts must be fully accessible and cannot be blocked by parked vehicles.
Can I place my garbage and recycling carts in the street for collection when there is snow on the tree border area?
No. Carts are never to be placed in the street for collection. You can place your carts at the edge of your driveway approach or shovel out a space in your tree border area for the carts. Carts cannot be placed in the street because this would cause a hazard for drivers and would interfere with snow plowing efforts. If carts are in the street, plows have to swerve out and leave plowed snow in the street, rather than plowing to the curb.
Results 1-14 of 14